Help

Getting started 6

• What's wyylde?
• How much does it cost to join Wyylde?
• What is the minimum age requirement to sign up on Wyylde?
• Is there a Wyylde app?
• What are wyylde's Terms of Use?

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Starting on Wyylde 8

• How do I register on Wyylde?
• Why did I receive a registration confirmation email?
• How do I complete my registration and confirm my email address?
• I used the wrong email address to sign up. How can I solve this problem?
• I can't find my Wyylde registration confirmation mail

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My account 6

• Account settings
• How can I change my e-mail address?
• How can I change my password?
• I want to change the language of my account
• I want to delete my account

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My Profile 12

• How can I change my status?
• How can I add photos?
• How can I add videos?
• Create an album and make it private
• I want to change my username

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My Subscription 6

• Sign up for a Gold membership
• What are the subscription options?
• What payment methods are accepted on the website?
• I don't want my subscription to be automatically renewed
• I have lost the benefits on my preferential rates

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Searches 4

• How can I search by criteria?
• Saved searches
• My search was unsuccessful
• How can I search for videos?

Messaging and interactions 7

• How can I send a message to a member?
• I can't write to a member
• Messaging filters
• How can I block a member?
• How can I unblock a member?

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Activity Feed 17

• What is the home page activity wall?
• What do I see on my activity wall, what information and data is shared?
• What is a follower?
• Who are the members in my "following" tab ?
• How can I control what I see on my feed?

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Connexion issues 4

• I don't know my username anymore
• I don't receive the email to reset my password
• I can't verify my contact address
• I no longer have access to my email address

Problems with my profile 6

• I can't broadcast a liveshow
• I can't see the photos and videos of a member
• I can't complete a search
• One of my messages has disappeared
• I can't delete a message

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Confidentiality 6

• GDPR & Data Conservation
• I do not wish to be contacted by some profiles
• My photos/videos have been stolen and published
• I forgot my password
• I want to change my email adress

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Reports and security 22

• Report bad behavior on the website
• What can I do to protect my account?
• My account has been hacked
• I think my friend's account has been hacked and is being used by someone else
• My identity has been stolen

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Pages 8

• What's a page?
• How can I become a fan of a page?
• How can I create a page?
• How can I access my page?
• How can I display my page on my profile?

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Events 9

• What is an event?
• How can I add or remove my participation to an event?
• How can I create a private event?
• How can I create a professional event?
• How can I edit an event I created with my page?

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Groups 8

• What is a group?
• How can I access the groups?
• How can I join a group?
• How can I create a group?
• What are the different categories of groups?

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