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Knowledge base
Operation
My Profile
3
I am a woman and I want to be certified
How can I change my status?
I want to delete my account
Searches
4
How can I search by criteria?
Saved searches
My search was unsuccessful
How can I search for videos?
Messaging and interactions
9
How can I send a message to a member?
I can't write to a member
Messaging filters
How can I block a member?
How can I unblock a member?
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Activity Feed
17
What is the home page activity wall?
What do I see on my activity wall, what information and data is shared?
What is a follower?
Who are the members in my "following" tab ?
How can I control what I see on my feed?
See all 17 articles
Privacy and Security
Confidentiality
5
GDPR & Data Conservation
I do not wish to be contacted by some profiles
My photos/videos have been stolen and published
I forgot my password
Protection of image rights
Reports and security
23
Report bad behavior on the website
What can I do to protect my account?
My account has been hacked
I think my friend's account has been hacked and is being used by someone else
My identity has been stolen
See all 23 articles
Support
Connexion issues
6
I used the wrong email address to sign up. How can I solve this problem?
I don't receive the email to reset my password
I can't find my Wyylde registration confirmation mail
I can't verify my contact address
I no longer have access to my email address
See all 6 articles
Problems with my profile
7
I don't know my username anymore
I can't broadcast a liveshow
I can't see the photos and videos of a member
I can't complete a search
One of my messages has disappeared
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Pages and Groups
Pages
8
What's a page?
How can I become a fan of a page?
How can I create a page?
How can I access my page?
How can I display my page on my profile?
See all 8 articles
Events
9
What is an event?
How can I add or remove my participation to an event?
How can I create a private event?
How can I create a professional event?
How can I edit an event I created with my page?
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Groups
17
What is a group?
How can I access the groups?
How can I join a group?
How can I create a group?
What are the different categories of groups?
See all 17 articles