Knowledge base

Wyylde website presentation (2)

The website (6)

• What is Wyylde ?
• Register on the site
• Wyylde and its social networks

View all 6

Wyylde international (4)

• Wyylde's international presence
• Declare a trip / Create a trip
• Changing the location of your profile

View all 4

My Account (3)

Edit my profil (7)

• Certify my profile
• The dark mode
• Modify and complete my description

View all 7

Account settings (9)

• Request the recovery of my data
• Manage my notifications
• Social connect : registration and login

View all 9

Privacy Settings (9)

• Access the list of my blocked contacts
• Block a member
• Blocking a member who has blocked me

View all 9

Subscription (3)

I'm not a subscriber yet (7)

• 3D Secure
• Insert a promotional code
• I have a charge even though I haven't subscribed

View all 7

I already have a subscription (8)

• Stop my subscription renewal
• My payment is appearing twice
• I want a promotional offer

View all 8

Sponsorship (3)

• Access my sponsorship link via the site
• The sponsorship explained
• Sign-In with a referral link

Médiacenter (2)

Media Center (5)

• Add photos and videos
• Create an album
• Give access to my private content

View all 5

Liveshows (10)

• Saving a liveshow in my media center
• Search lives
• Manage settings as a broadcaster

View all 10

Assistance (2)

Connexion issues (6)

• I no longer have access to my email address
• I can't verify my contact address
• I don't receive the email to reset my password

View all 6

Problems with my profile (5)

• I've forgotten my password
• I forgot my username
• I can't connect to my account

View all 5

Pages (3)

Pages (5)

• Create a page
• Validation of my page
• Conditions for creating a page

View all 5

Manage a page (6)

• Access the pages I have created
• View my page's fan list
• Modify the category of my page

View all 6

Membership of pages (4)

• View events organised by a page
• View the media on a page
• Become a fan of a page

View all 4

Mobile version (3)

Interactions (9)

• Add a profile to my contacts (mobile version)
• Free this week search (mobile version)
• Manage my list of followers (mobile version)

View all 9

My media (mobile version) (4)

• Add photos (mobile version)
• Add videos (mobile version)
• Create an album (mobile version)

View all 4

My account (9)

• Go to my Settings (mobile version)
• Activate my geolocation (mobile version)
• Is there a Wyylde app ?

View all 9

Security (2)

Rules and safety (8)

• 5 tips to follow to protect your account
• How do you get infected by malware ?
• Avoid phishing

View all 8

Moderation (6)

• Account suspension
• My photos/videos have been stolen and published
• My account was blocked after I registered

View all 6

Interactions (3)

Messages (9)

• Send a message to a member
• Manage my contacts from messages
• I can't write to a member

View all 9

Playnotes (6)

• I received two playnotes from the same member
• Leave a playnote to a member
• My testimonial does not appear (sent or received)

View all 6

Visits and crushes (3)

• Send or delete a crush
• Find my received or sent crushes
• My account activity history

Groups (3)

Explanation groups (4)

• Access a group I've created
• Create a group
• The difference between public, private and secret groups

View all 4

Creating and managing a group (7)

• Change my group cover photo
• Filter members who can join my group
• The difference between owner, administrator and moderator

View all 7

Joining groups (4)

• Manage notifications from groups I'm a member of
• Invite members to join my group
• Leaving a group

View all 4

Events (2)

The events (6)

• Access my private event
• Access my private event
• Create a private event

View all 6

Participate in an event (5)

• Add or remove me from an event
• View the events I have attended
• View the events I'm attending

View all 5

My wall of activity (2)

Activity Feed (8)

• How to comment or like something on wyylde?
• How can I control what I see on my feed ?
• How can I see who my followers are and how do I manage the list ?

View all 8

Searches (5)

• Search by criteria
• Saved searches
• My search was unsuccessful

View all 5

Professionals & partners (3)

I am not a partner yet (3)

• How to appear among the advertisers on display ?
• How can I become a partner ?
• Request an exclusive partnership

I am already a partner (2)

• Promote a page
• How do I claim a Page that already exists for my business ?

My professional events (6)

• Add an image on my event
• How can I create a professional event?
• Create a professional Event (mobile version)

View all 6

Technical (2)

Technical support (6)

• Configuring my browser's microphone and camera
• Camera authorisations
• Send a file attachment

View all 6

Technical support (mobile version) (8)

• Activate push notifications (mobile version)
• Camera and microphone permissions (mobile version)
• Determine the operating system used by my device

View all 8