In accordance with Article L. 221-28 of the Consumer Code and as indicated in the CGU of, the User does not benefit from the withdrawal period of fourteen clear days from his paid registration, Koala providing, with the express consent of the User, a fully executed service upon registration and before the end of the withdrawal period. Accordingly, the User expressly waives his right of withdrawal.

Paragraph 13 of article L. 221-28 of the French Consumer Code

The right of withdrawal can not be exercised for contracts :

Of supply of a digital content not provided on a material support whose execution began after prior express agreement of the consumer and express renunciation of his right of withdrawal.

If you have subscribed to an annual or quarterly subscription, we can exceptionally offer you to switch your subscription to a monthly formula and reimburse you the difference.