I no longer have access to my email address

If you can no longer access the contact email used when creating your account, you will no longer receive emails from Wyylde customer service or any other notifications from the site such as password reset emails or information regarding your subscription.

If you write to us from an email address different from the one linked to your account, we need to identify you as the account owner.

To help you recover your account, please send us the following via team@wyylde.com:

• Your username
• The email address linked to the account to which you no longer have access
• The last 4 digits of the bank card with the expiry date used to subscribe to your subscription 
• (A copy of your ID may be requested as additional information)