My testimonial does not appear (sent or received)

You have sent or received a testimonial but it does not appear on the member's profile or yours.

First of all, for a testimonial to be published, it must be validated by the member who received it.

• I have received a testimonial

To validate the received testimonial, go to your testimonials via the “testimonials” section in the site's notification bar. Then click on the “Received testimonials” tab. 

Finally, you can: 

• either validate the received testimonial which will be published on your profile and can be read by other community members
• or refuse the testimonial, it will then be permanently deleted and will never appear on your profile

Moreover, the member who left you a testimonial can delete it at any time. In this case, you will no longer see this testimonial on your profile. 

For more information, see the article “” by clicking here.

• I have left a testimonial for a member

As the sender of a testimonial, you can check its validation status. To do this, go to your testimonials via the “testimonial” section in the site's notification bar and select the “Sent testimonials” tab.

If your testimonial has not yet been validated, it will appear with the status “pending validation”.

 

You can also delete or modify it at any time by selecting the cross. Any deletion is permanent.

The member who received your testimonial can also delete it at any time, after publication.

For more information, see the article "Delete a received testimonial already validated" by clicking here.