Subscription Transfer

To carry out a transfer of your subscription, the request must be made to customer service.

To do this, it is necessary to provide them with the following information: 

• the usernames of the accounts (specifying the old account and the new account)
• the email addresses linked to the accounts (or the single address if you wish to keep the same one) 
• the last 4 digits of the bank card used during the subscription
• the expiry date of the same card 

If you no longer have this information, you can attach a photocopy of your identity document.

The request must be made on the website, via the Assistance section, and for this the account to which you want the subscription transferred must already be created. 

 The subscription can only be transferred once!