My connection via social sign-in is not working

• The site redirects me to the registration page 

If the site redirects you to the registration page even though you have an account created via Google or Apple, check that your phone is properly connected to your Google or Apple account.

If your mobile is not connected, the site will not be able to identify the associated account and will automatically redirect you to the homepage to create a new account.

• I have lost my login details

Your login details are not linked to your Wyylde account, but to your Google or Apple account. If you have lost your login details, you must then turn to your Google or Apple account. 

• I do not receive a password reset email

Since your login details are not linked to your Wyylde account, no reset email can be sent to you by the site; for this, you must turn to your Google or Apple account.

• I have a subscription and I no longer have access to my account 

If, despite your attempts to recover your login details via Google or Apple, you cannot log in, you will no longer be able to access your Wyylde account.

You have the option to create a new account by registering with an email address and request the transfer of your subscription. You will find the procedure right here.