I used the wrong email address to sign up. How can I solve this problem ?

Modified on Tue, 14 Nov 2023 at 03:19 PM

The procedure to solve the problem depends on the moment you noticed it. 

Indeed, when you validate your registration, a pop-up window indicates that you will receive a confirmation e-mail and asks you to validate that the e-mail address is correct. You can change it at this moment. 

If you only notice it later, you will have to inform the customer support by email or by phone.

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